Stray and abandoned animals

I have found someone’s pet. What do I do?

If you live in Boucherville, Longueuil, Saint-Bruno-de-Montarville 0r Saint-Jean-sur-Richelieu, you should contact us as soon as possible at 450-655-2525, ext. 201. If you don’t live in one of these cities, contact your municipality to get the contact information for animal care services in your area. It is important to do everything you can to locate the pet’s owner before you decide to keep it with you.

I lost my pet. What should I do?

If you live in Boucherville, Longueuil, Saint-Bruno-de-Montarville or Saint-Jean-sur-Richelieu, call us as soon as possible at 450-655-2525, ext. 201. Otherwise, contact your municipality to obtain the contact information for your area’s animal care services.

Many cats like to hide out near their home. Call out to your cat regularly.

You can also check out our website to see the stray animals in our care.

I have to give up my pet. What should I do?

If you are no longer able to care for your pet, do everything you can to give it a stable, comfortable life in a new home. Maybe a family member, friend, colleague or neighbour would be happy to take it in!

If you don’t manage to find your pet a new home and you live in Boucherville, Longueuil, Saint-Bruno-de-Montarville or Saint-Jean-sur-Richelieu, contact us at 450-655-2525. You will be able to drop off your pet at our shelter or request a pick-up, for a fee. Make sure you give us as much information as possible about your pet’s habits and characteristics to increase our odds of finding it a new home with minimal disruptions.

I want to give my pet up for adoption. Is there a charge?

No, we pick up pets abandoned by citizens of our partner municipalities with no charge. However, we request a voluntary donation, based on the fact that it costs $20/day to house a dog and $5/day to house a cat.

What do you do with the pets that your shelter takes in?

Every pet is checked to assess its behaviour and state of health. Following the assessment, it is transferred to the housing area.

We give ourselves five days to locate the families of stray pets. If their families are not found, the pets are evaluated again to determine whether they should be put up for adoption, transferred to another shelter or partner pet shop, or euthanized, as a last resort.

Why don’t you keep animals longer to give their owners a better chance of finding them?

Actually, keeping an animal longer at a shelter does not increase its odds of being found. Statistics show that no matter how long an animal is kept, prolonging its custody does not increase its likelihood of being located by its owner. On the contrary, longer custody leads to greater housing costs for a larger number of animals and consumes resources available for their care.

The key to finding a lost pet is permanent identification. Any owner that doesn’t identify his or her pet is sending out the message that the pet’s loss is of little importance. Microchip your pets!

What does legalcustody involve?

The duration of legal custody is the minimum number of days during which a found pet, with or without identification, must be cared for by a shelter, according to the animal control agreements signed with partner municipalities. At SARS, that minimum period is five days for an unidentified pet and 10 days for an identified pet. During this time, it is presumed that the pet’s owner is looking for it. The shelter is responsible for providing a temporary home for the animal, providing the best possible care and ensuring its comfort and well-being.

Unfortunately, too few owners identify their pets, no doubt imagining that they will never go missing. As a result, very few stray pets are reclaimed. Some owners abandon their pets and report them as strays. These animals must wait longer before they can be adopted by a new family, increasing their stress levels and chances of falling sick.

What tests and procedures do you do on pets?

All pets are seen first by a behavioural assessor to get an understanding of their temperament. These tests reveal the pet’s level of training, sociability, aggressivity, and so on. For some pets, the next step is to undergo a medical exam by a veterinarian. The exam provides information about the animal’s state of health and any possible treatments required. If the pet is in sufficiently good health, we proceed with spaying/neutering and any other surgical procedures required.

Why don’t you accept animals from other cities?

The citizens of our partner municipalities pay for the services we provide. It wouldn’t be fair to provide services to residents of other cities that don’t fund them.

What is a shelter’s “care capacity”?

A shelter’s care capacity is the maximum number of animals that it can house at any time, based on physical space available and the human and financial resources available. Respecting this limit ensures that comparable, high-quality care can be provided to all animals in the shelter’s care. A shelter’s failure to respect its care capacity may be tantamount to accepting animal neglect or abuse.

To ensure its care capacity is never exceeded, the shelter’s operations and programs are designed to ensure a high turnover rate for animals that can be saved and thereby reduce the time animals spend at the shelter.

Why do you accept all pets?

The SARS shelter does not refuse any pets from our partner municipalities (Boucherville, Longueuil, Saint-Bruno-de-Montarville and Saint-Jean-sur-Richelieu), regardless of their behaviour or state of health. As a result, we have to manage pet population whose numbers can vary widely with the number of admissions, while simultaneously caring for animals in a variety of conditions, some of which are good candidates for adoption while others are dangerous or dying. These animals belong to the community. Our mission is to take in and provide care and temporary housing for all pets from our partner municipalities.

I can’t find any detailed information on stray pets. Why not?

During the shelter’s legal custody period, strays still belong to their owners. During this time, we do not have the right to disclose information about the pets’ health or behaviour because we are not their legal owners.